KB: Data Warehouse jobs fail and event ID 33502 is logged in Microsoft System...
We recently published a new Knowledge Base article that discusses an issue where Data Warehouse jobs fail in SCSM 2012. When this problem occurs the following event is logged in the Operations Manager...
View ArticleUpdate 3 is available for the System Center 2012 R2 Service Manager...
We are pleased to announce third cumulative update for new HTML5 Self Service Portal and it can be downloaded from here. As this is cumulative update, you can either install this update directly on...
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Improved entity processing in Service Manager 2016
In System Center Service Manager 2016 Technical Preview 5 (SM) we looked at the entity (work-items/config items) processing pipeline and made some performance improvements. Entity related operations...
View ArticleGroup calculation improvement in System Center Service Manager 2016 Technical...
Service Manager uses groups to manage CI and Queues for WI to scope the user view criteria.Groups/Queues can either contain objects of the same class or it can collection of objects for different...
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Introducing Date Dimensions in System Center Service Manager 2016 Data...
Service Manager customers store their long term data in Service Manager Data Warehouse and create cubes over them for generating reports and analysing the data. Trend analysis and operating on data...
View ArticleBasic UI customization in the new Self Service Portal (HTML5)
With the new HTML5 Self Service portal, one of the key aspects is the level of customization which it supports. One of the basic things that everyone wants is to change the look and feel of the portal...
View ArticleOur February Service Manager #LyncUp Call is Available for Download.
The February call covered, we had over 110 participants and a lively audience, as always. Chris Ross and Will Udovich as our special Partner guests and presented/demoed Cireson’s new Portal as well as...
View ArticleAnnouncing support of SQL 2012 SP3
Hi everyone. This is just a small post to make an announcement. As some of you were waiting to upgrade your SQL servers, the Service Manager 2012 R2 with Update Rollup 9 installed, now officially...
View ArticleService Manager UR9 re-release – status
[Current State – 18th Feb 2016, 11AM IST] New patch for Update Rollup 9 is now available for download. [State – 15th Feb 2016, 11AM IST] Beta testing is in progress. No issues have got reported so...
View ArticleUpdate is available for the System Center 2012 R2 Service Manager...
We are pleased to announce second cumulative update for new HTML5 Self Service Portal and it can be downloaded from here. As this is cumulative update, you can either install this update directly on...
View ArticleClik here to view.
Update Rollup 9 for System Center 2012 R2 Service Manager is now available
Update Rollup 9 for System Center 2012 R2 Service Manager (SCSM 2012 R2 UR9) is now available to download. For complete details including issues fixed, installation instructions and a download link,...
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Update is available for the System Center 2012 R2 Service Manager...
We are pleased to announce second cumulative update for new HTML5 Self Service Portal and it can be downloaded from here. As this is cumulative update, you can either install this update directly on...
View ArticleClik here to view.
Update Rollup 9 for System Center 2012 R2 Service Manager is now available
Update Rollup 9 for System Center 2012 R2 Service Manager (SCSM 2012 R2 UR9) is now available to download. For complete details including issues fixed, installation instructions and a download link,...
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ServiceManager Lync Up call available
Happy New Year, our first Service Manager #LyncUp Call for 2016 is available for download. Even though SCU was also on, our call was well attended by our Customers and partners. The January call...
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Have you tried SM 2016 TP4?
Hi everyone, Service Manager 2016 Technical Preview 4 (TP4) is available for download and you can get it from here. It’s a preview release for upcoming Service Manager 2016 which you can test in your...
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Service Manager December 2015 #LyncUp Call available for download
It has been 2 months since I hosted this call, with a crazy work travel schedule, I really missed hearing from all our great Service Manager Customers. Our call on Tuesday was well attended and Harsh...
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A hotfix (build 7.5.3079.523) is available for the System Center 2012 R2...
Just a quick note to let you know that we published a new hotfix that includes a couple new features and some fixes for existing issues in the Microsoft System Center 2012 R2 Service Manager...
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An in-depth look at grooming in Microsoft System Center Service Manager: Part 3
~ Scott Walker | Senior Support Escalation EngineerIn the first installment in this series, I discussed a few items related to grooming. In Part 2 we focused on the Internal Job History which keeps...
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An in-depth look at grooming in System Center Service Manager: Part 2
~ Scott Walker | Senior Support Escalation EngineerIn the first installment in this series, I discussed a few items related to grooming. In this post I'm going to focus in on the Internal Job History...
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An in-depth look at grooming in System Center Service Manager: Part 1
~ Scott Walker | Senior Support Escalation EngineerThis post is the first in a three part series on grooming in System Center 2012 Service Manager (SCSM 2012 and SCSM 2012 R2). As we all know, grooming...
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