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SCSM 2012: Service Level Management
This is guest blog post from two of our most prolific community contributors Andreas Baumgarten and Anders Asp. Thanks for sharing with the community guys!...
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SCSM 2012: Import Holidays in SLA Calendar
This is guest blog post from two of our most prolific community contributors Andreas Baumgarten and Anders Asp. Thanks for sharing with the community guys!...
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Creating a User Classification Field Using the Authoring Tool
This is a guest blog post by Sam Erskine, one of our community contributors. Thanks for sharing Sam! ============================================ The default incident request offering in Server...
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More Private Cloud Demo Videos!
One of our Senior Technology Specialists, Tiander Turpijn, has created a really nice extended-length demo video of using System Center 2012 to manage a private cloud. Lots of great demo scenarios in...
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System Center Cloud Services Management Pack RC Now Available!
The Cloud Services Management Pack is now available for download. It contains: 1) Model extensions for the SCSM CMDB to store additional types of data which are useful for managing a private cloud. 2)...
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How to Deploy Service Manager Webparts to an Existing SharePoint Site
This blog post was written up by one of the senior developers on our team - Martha Amirzadeh. Thanks Martha! ============================== One of the common customer requests that we come across is...
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How To Process All the Dimensions in the Data Warehouse in Bulk Using PowerShell
Ever wanted to process all the dimensions in the warehouse? I did while I was preparing for a presentation. I got tired of doing them one at a time so I figured out how to do it with PowerShell. I...
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PowerShell Script to Run ETL and Cube Processing in Sequence
This weekend I was preparing for a DW/Reporting demo at a conference next week. I know – I need to get a life! I needed to quickly move data that I was generating on the CMDB side over to the DW and...
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How to Build OLAP Cubes in the SCSM Data Warehouse
Introduction Service Manager 2012 data warehouse provides users a model-based approach to build OLAP cubes. Cubes help us to analyze the Measures (like IncidentAssginedtoUser Count) defined on facts...
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Analyze System Center cubes using Excel
The Service Manager 2012 data warehouse provides users with 7 cubes out of the box. Here is the SM console with Cubes view SM Console Cube View Description The bottom pane of the console shows the...
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OLAP Cubes in the SCSM Data Warehouse: Introduction
This is the first post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012....
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OLAP Cubes in the SCSM Data Warehouse : Key Concepts
This is the second post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012....
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OLAP Cubes in the SCSM Data Warehouse : Modeling the OLAP Cube in Management...
This is the third post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012. Modeling...
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OLAP Cubes in the SCSM Data Warehouse : OLAP Cube Partitioning
This is the fourth post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012. OLAP...
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OLAP Cubes in the SCSM Data Warehouse: OLAP Cube Processing
This is the fifth post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012. OLAP Cube...
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OLAP Cubes in the SCSM Data Warehouse: OLAP Cube Deployment
This is the sixth post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012. Cube...
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OLAP Cubes in the SCSM Data Warehouse: Troubleshooting
This is the seventh post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012. Common...
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OLAP Cubes in the SCSM Data Warehouse : Maintenance and Administration
This is the eighth and last post in a series of posts detailing the capabilities of OLAP cubes in the Data Warehouse, a new feature that enables self-service reporting functionality added in SCSM 2012....
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KPIs
Key Performance Indicator: A Key Performance Indicator (KPI) is a visual cue that communicates the progress made toward a goal. The important properties of a KPI are Current Value, Goal and Status....
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Customizing the SCSM 2012 Self-Service Portal–How do I change the “Need...
This is a pretty common question – How do I change the ‘Need Help?’ text to something else? Similarly people want to change the description text. This is the part of the portal that I am talking...
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