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March Service Manager #LyncUp Recording is now Available
Another great turnout for attendance for our March 17th call. Thank you for attending, we could not share a roadmap, but we had an action packed agenda, with a green St. Patrick’s Day agenda. If you...
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Details on Configuration Manager (LFX) Connector Performance Improvements
One key Service Manager performance issue that the product group keeps hearing about surrounds connectors; mainly the System Center Configuration Manager (ConfigMgr) and Active Directory (AD)...
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Service Manager 2012 SP1 now supports SQL Server 2012 Service Pack 2
We know that our Service Manager 2012 SP1 customers would be waiting for this, so here it is!Service Manager 2012 SP1 now officially supports Service Pack 2 for SQL Server 2012 with Update Rollup 6...
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It's time for UR6
[Update] The Update Rollup 6 for Service Manager 2012 R2 is now available for download at http://www.microsoft.com/en-in/download/details.aspx?id=46834----------------Hi everyone! We are back with...
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Update Rollup 6 for System Center 2012 R2 Service Manager is now available
Just a quick note to let you know that Update Rollup 6 for System Center 2012 R2 Service Manager is now available. The KB article below describes all of the issues that are fixed in SCSM 2012 R2 UR6...
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Service Manager Supports SQL Always on with Named Instances
The Service Manager setup allows the admin to install SQL Always on with default or with single instance name only and doesn’t provide flexibility to have multiple instance names. This limitation is...
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Cased Dimensions is offering Enterprise Email as a free give away for Service...
Cased Dimensions, if offering a free solution for Service Manager, which enables you to send emails from Incidents, Service Requests, Change Requests, Release Requests and Problems.Great to see our...
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Register with the Microsoft C+E Division, Customer Engagement & Engineering...
[Posting on behalf of Ranganathan Srikanth]Hello everybody, I am in the very early stages of planning a cloud management platform (CMP) / cloud broker scenarios. If you are interested in being part of...
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Next generation Linux investment
Microsoft is kicking off planning efforts for the next generation Linux investment areas. We are looking to have open conversations in the next few weeks with Linux administrators who specialize in any...
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May Service Manager #LyncUp Recording is Now Available
Our audience for each call just keeps growing, we had over 100 attend our May Service Manager #LyncUp call, this is a record. For those of you who could not join the call, you can find the recording...
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Service Manager Monthly #LyncUp Calls – Encore Post for Meeting Invite and...
The participation in our Customer facing monthly #LyncUp calls continues to grow, thank you. Many of you were at Ignite and want to learn more about the Service Manager futures and how to give...
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Adding Merge Capability in Service Manager SDK ( aka ‘Click Apply and Die’...
Issue of two people/process editing the same object at the same time and later person/process not able to update object is a known issue in Service Manager. This gives very bad experience to a user who...
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UR7 is on it's way
Hi everyone! With nearing the end of July, it's now time to upgrade your Service Manager 2012 R2 with another rollup of important enhancements and bug fixes. The next iteration of Update Rollup (UR7)...
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Update Rollup 7 for System Center 2012 R2 Service Manager is now available
We are happy to announce that Update Rollup 7 (UR7) for Microsoft System Center 2012 R2 Service Manager is now available for download. Please see the following Knowledge Base article for details about...
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Deploying Secondary Management Server after SQL 2014 upgrade
Background:From SCSM 2012 R2 UR6 onwards, SM officially supports SQL Server 2014.Issue:The issue arises when customer wants to deploy an additional Secondary Service Manager after the migration to...
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August Service Manager #LyncUp Now Available – Plus Disable ECL Logs for...
We had a full house last week for the Service Manager LyncUp Call. With over 100 attendees we were able to demo the preview of the new portal and discuss an optional feature of Disabling ECL Logs for...
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Improving Service Manager Performance
Hi everyone, as you must of observed with payload of recent URs and with discussions in last month's LyncUp call, improving performance of Service Manager is one of the key areas which we are focusing...
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Help us in understanding your workload
Hi everyone. We need your help to have more understanding of your workloads to have better planning of future product enhancements. As a part of this exercise, we are sharing a script with you to...
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SQL 2014 SP1 now supported
Hi everyone. This is just a small post to make an announcement. As many of you were waiting to upgrade your SQL servers, the Service Manager 2012 R2 with Update Rollup 7 installed, now officially...
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UR8 release date
Hi everyone. This is just a small post to make an announcement. Update Rollup 8 for Service Manager 2012 R2 will contain the new HTML based Self Service Portal and will get released on November 10th,...
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