Clik here to view.
List of all cumulative update releases for System Center 2012 Service Manager
~ Bruno Gabrielli | Premier Field EngineerThis article lists all cumulative updates that were released for Microsoft System Center 2012 Service Manager (SCSM 2012). The updates are listed according to...
View ArticleClik here to view.
List of all cumulative update releases for System Center 2012 Service Manager...
~ Bruno Gabrielli | Premier Field EngineerThis article lists all cumulative updates that were released for Microsoft System Center 2012 Service Manager (SCSM 2012) SP1. The updates are listed according...
View ArticleClik here to view.
Setting Relationship Object Properties Using the SDK
There are some relationship types in the system which have properties defined on them just like classes do. In fact, way deep down in the covers of the system, relationship types are really just...
View ArticleClik here to view.
Getting Projection Objects Using the SCSM SDK ObjectProjectionCriteria Class
Quick sample here. Let’s say you want to get all the service requests assigned to a particular support group (enum data type property). No problem! Use ObjectProjectionCriteria. That will get you...
View ArticleClik here to view.
Service Catalog Migrations
Kath McBride one of our Senior Program Managers, in charge of the SCDemo environment, just posted a great article on Service Catalog Migrations. Kath gives the details on the challenge they had in our...
View ArticleClik here to view.
Date dimensions for Incidents, Service Requests, Change Requests and Activities.
Hello everyone! Thomas Ellermann a Principal Consultant from MCS in Denmark, has just finished a fantastic blog post on how to extend the SCSM2012 DW cubes with additional date dimensions for...
View ArticleClik here to view.
SCSM Console Extensions - Impacted Business Services
John Wilson, a Principal Datacenter Technical Specialist here at Microsoft, just finished a really great console task extension. The solution adds a console task to display impacted business services...
View ArticleClik here to view.
Service Manager SP1 UR4 – Fixes
We are pleased to provide some insight on the list of the Update Rollup 4 (UR4) content that is going to be available in the next couple of weeks. The UR will consist of 16 fixes listed below (9 are...
View ArticleClik here to view.
Service Manager Data Warehouse High Availability
Nate Lasnoski one of our System Center: Cloud and Datacenter MVPs and I have been working on this post to provide some solutions around Data Warehouse High Availability for Service Manager. As...
View ArticleClik here to view.
Service Manager 2012SP1 UR4: Availability
Earlier today UR4 for Service Manager 2012SP1 was made available in the download center, and was recently removed. Out team realized today that no Debug Symbols were available for the MSI. Giving us no...
View ArticleClik here to view.
Provance System Center 2012R2 Update
Provance IT Asset Management Software for Windows Server 2012 R2 and Microsoft System Center 2012 R2 Now AvailableEarlier this week, Microsoft partner Provance announced the availability of updated...
View ArticleClik here to view.
Cool new Windows Phone app: Service Manager Guide-To-Go
~ Steve Bucci“Service Manager Guide-To-Go” is the first in a series of System Center and MDOP related apps for Windows Phone. This app was created with the new Windows Phone App Studio and collects...
View ArticleClik here to view.
Deploying System Center 2012 Service Manager? Read this first!
As with any piece of software, how you deploy it can greatly impact its reliability, performance and scalability. System Center 2012 is no different and here on the Service Manager support team we see...
View ArticleClik here to view.
KB: Upgrade to System Center 2012 Service Manager R2 fails and returns a...
When you try to upgrade from Microsoft System Center 2012 Service Manager Service Pack 1 (SP1) to Microsoft System Center 2012 Service Manager R2, the installation fails and the following error is...
View ArticleClik here to view.
Optimizing Service Manager: eBook
As part of a series of specialized guides for System Center, a talented group of our finest Service Manager experts just published an eBook available for you now! Microsoft System Center: Optimizing...
View ArticleClik here to view.
System Center: Service Manager – A phoenix in its own right
The System Center team would like to take the opportunity to squash rumors floating around about the future of Service Manager and the nature of the investment that will be made to the product over the...
View ArticleClik here to view.
Manual and Review activities applied via a template to an existing work item...
Folks, in our Phoenix blog post we promised greater community engagement from the PG on this forum... so here's a quick post documenting a workaround for a known issue in Service Manager.There is an...
View ArticleClik here to view.
Share your thoughts – Update vs Delete on SM-CM Asset Information Sync
In the interest of staying agile and ensuring closer engagement with our customers, I’d like to open up a design question to all our readers.The team’s been working on a fix for a scenario which was...
View ArticleClik here to view.
SM Agile TAP Drops
Hey folks! Now, as some of you may already know from the phoenix post, the SM team has not only gone Agile, but has also kick-started the SM Agile TAP initiative. As part of this program, enrolled...
View ArticleClik here to view.
Improving AD Connector Performance
IntroductionOne of the longest standing asks on the Service Manager Team has been to improve the performance of the Active Directory (AD) Connector. The AD connector is the primary source for bringing...
View Article