New Web Site Promotes Third-Party Extensions to Microsoft System Center
Houston, Texas, USA (January 30, 2014) – A global group of companies that provide solutions that extend Microsoft System Center have joined together in a new initiative to collaborate on the marketing...
View ArticleUpcoming fixes in the April UR2
Hey folks, here’s a list of fixes headed your way as part of the coming Update Rollup due. The Update Rollup is expected to be available for download via the Download Center by Tuesday EOD next week...
View ArticleUpdate Rollup 2 for System Center 2012 R2 Service Manager is now available
The article below describes the issues that are fixed in Update Rollup 2 for Microsoft System Center 2012 R2 Service Manager. For all the details, including what’s been fixed as well as instructions...
View ArticleUpdate Rollup 6 for System Center 2012 Service Manager SP1 is now available
Update Rollup 6 for System Center 2012 Service Manager Service Pack 1 is now available. For all the details regarding the issues that are fixed in UR2 as well as download and installation instructions,...
View ArticleService Manager now supports SharePoint 2010 Service Pack 2
Hi folks, this is just a small post announcing that Service Manager 2012 SP1 and 2012 R2 now officially supports Service Pack 2 for SharePoint 2010.Among other improvements, Service Pack 2 for...
View ArticleSupport and roadmap for CSPP, IT GRC, and AAW
We’ve been thinking about posting this information for a while now but Thomas Ellermann beat us to it :) Thanks Thomas for compiling this information!The Solutions Accelerator Team (SAT) created many...
View ArticleList of cumulative update releases for System Center 2012 R2 Service Manager
This article lists all cumulative updates that were released for Microsoft System Center 2012 R2 Service Manager (SCSM 2012 R2). The updates are listed according to build number. Cumulative update...
View ArticleSCCM Connector synchronization regression in Service Manager April 2014 URs
As noted on the posts announcing the availability of UR2 and UR6 for Service Manager 2012 R2 and SP1 respectively, there is a bug which impacts SCCM connector synchronization on both versions. This...
View ArticleSystem Center 2012 Service Manager and Orchestrator Integration Example...
Antoni Hanus has written up a brilliant and extremely detailed “how-to” on creating a self-service new-hire provisioning experience using Service Manager and Orchestrator. His post is a great read if...
View ArticleCustomer Solution Case Study
Belfast Health and Social Care Trust (BHSCT) handles over 60,000 service requests a year and was looking for a way to improve service delivery. BHSCT engaged with our partner cased Dimensions to build...
View ArticleUpcoming fixes in the Service Manager 2012 R2 Update Rollup 3
*** UR3 for Service Manager 2012 R2 is now available. You can download it here:http://support.microsoft.com/kb/2962041 ***Hi folks, the next update rollup (UR 3) for Service Manager is scheduled to be...
View ArticleMissed LyncUp Call – Service Management
Team, We regret the inconvenience this morning. We had an unavoidable circumstance today and unfortunately the key people that are involved in setting up this call were unavailable. We still very much...
View ArticleUpdate Rollup 3 for System Center 2012 R2 Service Manager is now available
Update Rollup 3 for System Center 2012 R2 Service Manager has been released and is now available for download. Details regarding the issues fixed in this update rollup as well as download and...
View ArticleWindow display issue after detaching extended screens
Hey folks, we recently had a bug come through to us via Connect informing us of a Positional Memory Issue in Service Manager. The issue was originally reported by one of our customers and impacts all...
View ArticleHELP! A Datawarehouse Load job is failing with Event ID 33503!
By Larry Mosley, Senior Escalation EngineerI was troubleshooting a new Data Warehouse Load job failure, that was particularly difficult to find the root cause of and want to share this information to...
View ArticleService Manager Customer #LyncUp #Ninja Style
Hello I am Kathleen Wilson a Datacenter and Cloud Architect at Microsoft. We have had some organizational changes at Microsoft which has impacted this monthly call in the past and I apologize for this...
View ArticleShare your thoughts – On Demand Data Warehouse MP Sync
Management pack synchronization, MP sync for short, is a key component of the Data Warehouse in Service Manager. The synchronization of management packs from the Service Manager management server to...
View ArticleHow Service Manager can throw an XML spanner in the Orchestrator works
~ Brian McDermott One of the beautiful things about getting the whole System Center 2012 suite rather than an individual product is how you can integrate them together to make them much more than the...
View ArticleService Manager now supports SQL Server 2012 Service Pack 2
Hi folks, we know that some of you have been waiting for this announcement, so here it is!Service Manager 2012 R2 now officially supports Service Pack 2 for SQL Server 2012. There are several important...
View ArticleBecome a Member of the System Center Service Manager Agile TAP!
Hi folks!My name is Filippo Seracini and I am a new PM in the Service Manager team...Nice to meet you everybody!!I am super excited to announce that we are expanding the SM Agile TAP to include more...
View Article